Effective Date: May 2023
This Privacy Policy outlines how LeanDrops ("we" or "us") collects, uses, and manages your personal information when you visit our website www.theleandrops.com (the "Site"). By using this Site, you consent to the terms of this Privacy Policy.
How We Collect and Use Information
We may collect and store personal information you provide while using the Site (e.g., during registration, purchases, or when subscribing to our content). The information may include your name, email address, postal address, and payment details. This data is submitted voluntarily by you.
Additionally, we may collect data generated automatically as you browse the Site, such as device/connection information, browser cookies, and web beacons to track usage patterns, deliver targeted advertisements, and save your preferences.
Privacy Notice for Refund Video Statements
If you choose to submit a video statement as part of your refund request, please note:
- Purpose: Your video will be used solely to validate and process your refund request.
- Access: Only our customer support and quality assurance teams will have access. It will not be shared with third parties.
- Storage: Videos are stored securely and protected against unauthorized access.
- Retention: Your video will be retained only as long as necessary to process your refund (maximum 1 month), then permanently deleted.
- Your rights: You may request access to or deletion of your video at any time. Submitting a video is optional.
No Information Collected from Children
We will never knowingly collect any Personal Information from children under the age of 13. If we obtain actual knowledge that we have collected such information, it will be immediately deleted.
Credit Card & Payment Information
When you place an order, credit card information is encrypted and protected with SSL encryption software. Such information is used only to complete the requested transaction and is disclosed to third parties only as necessary.
Sharing Information with Others
We share your information with third parties who help us deliver the products and services you have requested, including companies that host our website, analyze data, process payments, and provide customer service. We may also share information with third parties who will provide you with their products or services.
We may disclose your information if legally required to do so, or if we believe in good faith that such action is necessary to conform to legal requirements, protect our rights, prevent a crime, or protect personal safety.
GDPR & CCPA
If you are a resident of the European Economic Area (EEA), you have rights regarding access, correction, deletion, portability, and restriction of your data. If you are a California resident, you may request disclosure of collected personal information, opt out of data sharing, or request data deletion. For such inquiries, please contact us.
Security
We endeavor to safeguard and protect your information. Our servers are kept in a secure physical environment with industry standard firewalls. We use SSL software to protect data and secure transactions. However, no data transmission over the Internet can be guaranteed to be 100% secure.
Changes to This Policy
We reserve the right to make material changes to this Privacy Policy. We will post those changes through a prominent notice on the website. If you have any questions or concerns, please reach out to us.